This Privacy Policy explains how Digionlineshop.com (“Company,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information submitted by users (“you,” “your”) when accessing or using our website or purchasing our digital antivirus software.
1. Information We Collect
We may collect the following categories of information:
A. Personal Identification Information
- Full name
- Email address
- Billing address
- Phone number (if voluntarily provided)
- Account or profile details (where applicable)
B. Payment and Transaction Information
- Partial credit card details (handled securely by payment processors)
- Transaction time, date, and confirmation number
- Fraud analysis data collected by payment gateways
C. Technical and Usage Data
- IP address
- Operating system and browser type
- Device information
- Cookies, analytics data, usage logs
- Interaction data such as clicks, pages viewed, session duration
D. Order and Support Information
- Product purchased
- Activation status
- Support requests
- Emails exchanged with our team
- Error or diagnostic logs (when provided voluntarily)
2. How We Use Your Information
We process collected information for the following purposes:
- To process, deliver, and verify digital software licenses.
- To send order confirmations, receipts, activation instructions, and updates.
- To detect and prevent fraudulent activities or unauthorized purchases.
- To improve website performance, layout, and service efficiency.
- To provide technical support and resolve customer issues.
- To comply with state, federal, and international legal obligations.
- To analyze buying patterns and customer preferences.
- To maintain account security and verify ownership during support.
3. Sharing and Disclosure of Information
We may share your information with:
- Payment processors (for secure payment authorization).
- Fraud detection services to prevent unauthorized transactions.
- Email delivery systems for sending digital products and support emails.
- Data analytics providers to help us improve website performance.
- Law enforcement authorities if required by law, court order, or investigation.
- Third-party service partners who help operate the website.
We do not sell, rent, or trade personal information to third parties.
4. Cookies and Tracking Technologies
We use the following types of cookies:
- Essential cookies: For functionality and access management.
- Analytics cookies: To monitor website performance and user behavior.
- Preference cookies: To remember login or language settings.
- Marketing cookies: Used to improve advertising and retargeting (if used).
Users may disable cookies through browser settings; however, disabling essential cookies may impact website functionality.
5. Data Protection and Security
We use secure encryption protocols (SSL), firewalls, intrusion detection systems, and restricted data access to protect your information. While we strive for full security, no online system is completely risk-free.
6. Data Retention
We retain data for as long as needed to fulfill legal, accounting, fraud-prevention, and operational obligations. You may request deletion of personal data unless retention is legally required.
7. Your Rights
Depending on your region, you may have rights to:
- Access your data
- Request corrections
- Request deletion
- Request a copy of your data
- Opt-out of marketing communications
- Restrict how your data is used
Requests may be submitted to contact@digionlineshop.com.
8. Children’s Privacy
We do not knowingly collect data from children under 13. If discovered, such data will be deleted immediately.
9. Contact Information
Digionlineshop.com
Email: contact@digionlineshop.com
Address: 1506 E Broad St, Statesville, North Carolina, 28625